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Inbound Sales Agent- (PIONEER ACCOUNT) DTV
Inbound Sales Agent- (PIONEER ACCOUNT) DTV Inbound Sales Agent- (PIONEER ACCOUNT) DTV
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Advertisement Details Salary: P18,000.00Classification:  Location: Metro Manila - Makati City Address: 15F RCBC Plaza Building Tower 2, Ayala Corner Gil Puyat Ave., Makati City Kind of Job: Under Company Job Type of Job: Permanent Educational Attainment: College Graduate Date Posted: Nov 07 2008 08:49AM Advertiser's Details Posted by: elsbisa (0) OFFLINERating:  Location: Metro Manila - Las Pinas City Contact no.: 09227466078 I prefer to be contacted through Email Inquire through 
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Tags: Call Center, Customer Service, Inbound Sales |
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Description
- Successful candidates must demonstrate very good product knowledge with an exceptional ability to educate clients and promote account services. Inbound Agents selected for this role must be able to anticipate and/or recognize unspoken needs and educate customers about offerings. Candidates must be able to work in a fast-paced, inbound phone environment with excellent keyboarding and Windows navigational skills. Candidates should also have strong organizational and decision making skills with a demonstrated ability to work effectively within a team environment.
- Candidate must possess at least a Bachelor's/College Degree in any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
- Full-Time positions available.
- Applicants should be Filipino citizens or hold relevant residence status.
REQUIREMENTS:
- Meet or exceed Key Performance Indicators and guidelines in addition to VXI Policies and Procedures.
- Minimum 27% conversion
- Minimum of 3 rebuttals attempts to each qualified contact
- Minimum of 80% Quality scores per week
- Sell DTV Services
- Able to explain explicitly DirectTV service, its features, offerings, programming priviledges, entertaining options and excellent understanding of the packages.
- Provides options and solutions that add value
- Effectively convert the call to a sale.
- Effectively uses systems to locate and provide accurate information
- Follows company guidelines
- Stays abreast with information and product
- Maintains regular and consistent attendance and punctuality
- Successful completes delegated duties
- Strives to continuously build knowledge and skills
- Participates in team meetings and special projects when asked
- Supports team work, accounts goals and performance
- Keeps workstation clean
- Supports and adheres to company policies, requirements, and expectations
- Shares expertise with others
- Demonstrates ability to manage complex or difficult situations.
WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.
Drop by at our office from Mondays to Fridays at 7:00 a.m. until 3:00 p.m.
Kindly bring an updated resume with recent photo.
Interested candidates may email their resumes in advance to elsie.bisa@vxi.com
Elsie Bisa
Recruitment Sourcing Specialist
Vision - X (Philippines), Inc. | http://www.vxiusa.com
PH Trunk: (632) 8892200 loc 7096| Fax: (632) 8892322
15F RCBC Plaza Building Tower 2, Ayala Corner Gil Puyat Ave., Makati City, Philippines 1203
Drop by at our office from Mondays to Fridays at 7:00 a.m. until 3:00 p.m.
Kindly bring an updated resume with recent photo.
Interested candidates may email their resumes in advance to elsie.bisa@vxi.com
Elsie Bisa
Recruitment Sourcing Specialist
Vision - X (Philippines), Inc. | http://www.vxiusa.com
PH Trunk: (632) 8892200 loc 7096| Fax: (632) 8892322
15F RCBC Plaza Building Tower 2, Ayala Corner Gil Puyat Ave., Makati City, Philippines 1203
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